Home
What We Do
- Welcome
  
  Delivering Enterprise Solution for Small Business and the Home
  YourWebSolution have been supporting and working with small businesses for almost 20 years, delivering quality and reliable IT consultancy, support and web services.
  Our team work to find affordable solutions that give small business the support that they need to succeed.
  
  Service & Support
  
  Home Computing
  
  Divider 3For the home
  
  IT Support for Business
  
  Telecoms
  
  Microsoft Office 365
  
  Internet Services
  
  Web Hosting
  
  VPS Hosting
  
  Dedicated Servers
  
  Website Builder
  
  Website Backup
  
  Website Security
  
  SSl Certificate
  
  Domains
  
  Register a New Domain
  
  Transfer a Domain to Us
  
  My Services
Support
- Our SupportThis is test description
- Open Ticket
- Announcements
- Knowledgebase
About
- About Us
- Contact Us

Home
What We Do
- Welcome
  Delivering Enterprise Solution for Small Business and the Home
  YourWebSolution have been supporting and working with small businesses for almost 20 years, delivering quality and reliable IT consultancy, support and web services.
  Our team work to find affordable solutions that give small business the support that they need to succeed.
- Service & Support
- Internet Services
- Domains
  - Register a New Domain
  - Transfer a Domain to Us
- My Services
Support
- Our SupportThis is test description
- Open Ticket
- Announcements
- Knowledgebase
About
- About Us
- Contact Us

Small Business IT Support

Concentrate on your business and let our GeekyGuardians keep your tech running

Introducing desktop and laptop support for small business users! Keep your business running smoothly with our comprehensive troubleshooting services. We offer fast response times, professional technicians, and reliable solutions to all of your IT problems – from hardware installations to diagnosing software issues. With us on your side, you can rest assured that your technology will be up and running in no time.

The help you need, when you need it

Lock down and secure your computers

Don't wait to protect your data - secure your computers today with our proven security solutions. Our experts can evaluate and implement a tailored strategy that will keep your systems protected from cyber threats. Claim the peace-of-mind that comes with locking down and securing your computers; contact us now for more information.

Keeping your anti-malware and virus software up-to-date

Protect your computers from threats today: ensure you have up-to-date anti-malware and virus protection to prevent costly damage down the line. Act now and make sure you're secure with the most recent software updates available! Don't delay – take control of your security needs now!

Up-to-date software is safe software

Don't let outdated software leave you vulnerable to potential cyber threats. Stay protected with our up-to-date software solutions – choose your preferred package today and keep your network safe! Take the first step by investing in reliable, secure software right away: gain peace of mind and safeguard yourself against cybersecurity threats.

Support available at all times

We are here to help you day and night (but we do need to sleep!). Our friendly team are available evenings and weekends as well as during the day to help deal with your IT issues.

Geeky Guardians to the rescue

Are you struggling to keep your IT systems running reliably, prevent system outages and security breaches?

As business operations become more complex and tech-dependent, companies require a reliable and responsive service partner in invaluable. That’s why having a reliable desktop support contract is essential for many businesses in today’s rapidly changing economy.

Are you tired of managing the constant burden of regular patch updates and anti-virus protection? Do you no longer have the time or resources to keep up with the latest threats and security risks? We understand that your priority is securing your data, but it can be overwhelming to find a system that works.

Our support packages offers an innovative and effective solution to ensure your systems are constantly protected from malicious agents and potential harm.

Our Geeky Guardians have got you covered

On-site support

On site visit to resolve problems and install new hardware or software

Remote/telephone support

Help over the phone or remote access to troubleshoot/resolve minor issues quickly

Annual Health Checks

Annual Health Checks to maintain the security and performance of your computer

Maintenance contracts

Annual contract for support, updates and monitoring

Scams

Recovery of your system following a telephone or remote access scam

Networking

Installation, configuration and troubleshooting networking issues

Virus Protection

Installation and configuration of Anti-virus with Firewall

Upgrades to PCs and Laptops

New PCs and laptops supplied, installed and data transferred

Cloud storage and backups

Imaging drive and backup files on-site and off-site

Frequently Asked Questions

What times are you open?

We understand that people are really busy these days and arranging for an engineer between 9 and 5 is just not always possible. That's why we offer flexible timing for our Geeky Guardians. We are happy to call round in the evening or at weekends if that works better for you, just let us know what's best.

What is your IT support package?

Our IT support package includes help desk support, proactive monitoring and maintenance of systems, regular security assessments, and optional cloud-based backups. We also provide remote or onsite visits as needed for hardware repairs and installations. We're excited to offer this comprehensive suite of services to keep your business running smoothly!

What is the turnaround time for your IT support?

Our IT support team is typically very fast! We aim to respond to inquiries within 24 hours, and more urgent requests are usually addressed within the hour. We work hard to ensure our customers get the help they need as quickly as possible.

What are your rates and how do you offer a customised service?

Our rates are very competitive and we offer a customised service to ensure that each client's needs are met. We understand that no two clients have the same requirements, so we work with each client to create an individual plan tailored to their specific needs. We will always confirm any costs with you before commencing any work so that there is no confusion. We're excited to help you get the best results!

What is the difference between your IT support and other providers?

Our IT support is unique because we prioritise customer service and satisfaction above all else. We go above and beyond to make sure our clients get the best possible experience with their IT services. Our team of knowledgeable professionals are available to answer any questions or concerns you may have, making us a reliable and dependable choice for your IT needs. We take pride in providing top-notch support!

How do you ensure that your clients' data is always safe and secure?

We take data security very seriously. We use the latest encryption technologies, have stringent access control policies, and employ regular audits to ensure that our clients' data is always safe and secure. We also provide our clients with 24/7 online customer support in case of any security issues. We are committed to providing the highest level of data security for our customers!

Get in touch

Thanks for reaching out to us. We have been informed of your query and will be in touch shortly. If it's urgent, please don't hesitate to call us on 01225 808870.